At Préma-Québec, we've consistently recognized the vital role of listening in accepting a child's prematurity. One of the most important things for us is to make ourselves available to welcome what the premature baby's parents, siblings and extended family members have to say. For example, for parents confronted with their child's prematurity, knowing that someone who understands them, who may have experienced prematurity themselves - in other words, someone who hears their emotions - helps them to overcome this brutal, even stressful reality.
It's essential to listen attentively to parents struggling with prematurity so that they can overcome their feelings of injustice and isolation. Préma-Québec wants to offer parents or anyone else affected by the arrival of a baby born prematurely the opportunity to talk.
Healthcare professionals and others with prematurity can also contact Préma-Québec at 450 651-4909 or toll-free at 1 888 651-4909, Monday to Friday, between 9 a.m. and 4 p.m. Due to the large number of listening needs, the Préma-Québec team may be unable to answer your call immediately. In such a case, don't hesitate to leave a message, as we must respond to all calls as quickly as possible!
At Préma-Québec, you'll be welcomed and understood. Our staff comprises caring people with a wealth of knowledge and prematurity experience. They are sensitive to this challenge and have years of experience working with families. We're here to help you get through this difficult time. Let us know what would make you happy or help you through a difficult time.
Préma-Québec will do everything possible to help and support you during your child's hospitalization and when you return home.